FAQ
Quick answers about shopping, financing, delivery and visiting Boomtown. For help with a specific item or order, call the store.
How do I place an order?+
Shop on this website, visit Boomtown at 702 New Bridge St in Jacksonville, or call (910) 455-1331 for help with your purchase.
Does in stock mean it is at the Jacksonville showroom?+
Website availability comes from our shared inventory. An item may need to be brought to Jacksonville. Call (910) 455-1331 to confirm showroom display, delivery or pickup timing.
How much does local delivery cost?+
Local delivery is $199 within our configured 50-mile delivery area. Enter your full address at checkout to confirm availability and the charge for your order.
Can you deliver to my address?+
Checkout checks local delivery availability for your address. If delivery is not offered, choose pickup or call (910) 455-1331 to discuss your options.
When will my order arrive?+
Our team will contact you to arrange delivery. Call before ordering if you need a particular date. Website stock does not guarantee immediate delivery or pickup in Jacksonville.
Can I pick up my order?+
Yes. Pickup at 702 New Bridge St, Jacksonville, NC 28540 is free. Wait for your ready-for-pickup notification before coming to collect your order.
Can I apply for in-house financing online?+
Yes. Start the Boomtown application at https://56southfinancing.com/?org=boomtown. Financing is subject to approval, and your exact terms are provided through the financing process.
What will my financing payment be?+
Your payment depends on your purchase and approved financing terms. Review your payment amount, term and total through the financing process before you agree.
Can I make an account payment online?+
Online account payments are coming soon and currently under construction. Please call the Boomtown store at (910) 455-1331 to make a payment.
Where can I find the return policy?+
Read the full refund policy for the deadlines, fees and exclusions that apply to your purchase. For help with a specific item or order, call (910) 455-1331.
Where are you, and when are you open?+
Boomtown is at 702 New Bridge St, Jacksonville, NC 28540. Open Monday, Tuesday, Thursday, Friday and Saturday from 9 AM to 6 PM. Closed Wednesday and Sunday.
How can I contact Boomtown?+
Call (910) 455-1331 during store hours, visit our Jacksonville showroom, or send a message through the contact page.